sileska p.

Voguepay always delays your withdrawals. After loosing their license in November they lost a lot of clients. They also have new rules which are not really feasible for any business. I tried them again in March and their transactions are always getting declined. Some countries like ITALY is not even in the country list. All my italian customers' cards were declining.
Since April 24th i am trying to withdraw 900 euros. They couldnt calculate my withdrawal since then, and i am still sending them emails everyday. All i got is their default email. "Compliments of the day to you. We apologize for the delay in responding to your email." After i get my money (IF I CAN) i am closing my account and never again. They also asked me to open a VIRTUAL company in NIGERIA to have better success rate in transactions. Never ending story with their problems in their system. They also have financial problems as i see. Stay away if you are planning to use them. Once they were good, but not anymore.

This is the message they kept sending for 15 days. They just drive you crazy

Dear Valued Merchant,

Thank you for your email.
Please accept our sincere apology for the delay in getting back to you on your observation.
The observation was forwarded to our finance team for their review. A follow up has been done to ensure that this issue gets a resolution swiftly.
As soon as we receive an update, you will be contacted so you can proceed with your payout request.

Thank you for your patience.
Warm regards,
Nick.

So basically they say, we will see what we can do in the near future swiftly smoothly but dont expect any money any time soon but we will keep apologizing from your and keep forwarding your request to many departments we have until you are fed up with our emails and leave the funds to us for good which we cannot pay you back ever.