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I ordered size 8 gages that were supposed to be abalone. When I got them I could not get them out of the zip lock without breaking the heat seal; to see that they were not at all abalone and also too small to be size 8 gage. When I emailed them to return the item they said I could not because the heat seal on the zip lock was broken. Feel tottaly set up.
Tip for consumers:
Don't.
Products used:
"Abalone" gages
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I'm very sorry to hear about this experience you had with us at Bodyartforms. I would like to get your order information (invoice number and your email) via the "Contact Us" link on our website if you feel inclined to give us a second chance. Please also write that Amanda has requested your information from Site Jabber. Then, I can take a look at the correspondence you had with our representatives, see who you spoke with, and make sure that we come up with a better resolution than the experience you had. Our top priority with Bodyartforms has always been to give excellent customer service. We take customer service issues very seriously and I will make sure our team is in line with these values moving forward.