Shauna M.

Michelle was absolutely fabulous to work with. She responded swiftly after my initial email regarding a retailer not posting any cash back after several months. Michelle went above and beyond the call of duty to assist me. In the end the retailer claimed the product I purchased wasn't covered under the program but I knew differently. (It was a special 3x the amount offered for a short period of time). Even though Ebates wasn't liable in any respect, they posted to my account the percentage the retailer normally offered. I am very grateful to them. They didn't have to step up but they chose to put ME, the customer first. This was a big ticket item which meant a lot of monies coming back to me if the retailer had played fair. I have nothing but praise and admiration for Ebates.ca. Thank you