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Sharon B.

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1 Review by Sharon

Assurance Wireless

  • Assurance Wireless

“Zero Rating”
11/23/21

Customer service is in Phillipeans. You cannot understand them and they do not comprehend anything unless it is written in their script. I have spent 5 DAYS trying to get my old phone number ported to my new phone. All they can say is I must have a third phone for them to call me back on in case there is error or disconnect. If I had a third phone, why would I need Assurance Wireless phone? NO PROBLEM SOLVING SKILLS AT ALL!

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