SHARON A.

Morongo Valley,

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eFireplaceStore

Fireplaces

“Update as of 6/30/2022 EfireplaceStore said they don't care that my fireplace was delivered damage”

6/30/22

Verified purchase

• Updated review

Update as of 6/30/2022 EfireplaceStore said they don't care that my fireplace was delivered damage They will not pay the claim, That I have to take the loss of 2400. 00 You can see clearly the damage on the bottom. Can't install this. DO NOT BUY From EfireplaceStore.com

Tip for consumers:
DON'T buy from Efireplacestore.com they do not stand behind their product

Products used:
Did not use this fireplace... too damaged

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“DO NOT BUY...”

6/22/22

• Previous review

I bought the Empire DVD42FP31N Tahoe Deluex Direct Vent fireplace... arrived damage, cracked with a hole. Bottom, forklift damage bent frame where you can't put glass front on. You would think this company would take some pride and responsibly and correct this. But KNOW they will not. They want me to take the loss.

Tip for consumers:
DON'T BUY

Products used:
They won't refund..did not use fireplace..to damage can't install.....

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