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I had to return a dress because it was too small. Not only do they deduct $6.00 for shipping, but they do not refund your money. They will only give a gift card (minus the six dollars) to their store. I have already paid for the shipping TO my house and now I have I have to pay for shipping back. Then in order to use my "e gift card" I will have to pay for shipping again. This is a total waste! Do not shop here!
Shar M.'s review of Pink Lily earned 8 Very Helpful votes
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Hey Shar,
Thank you for leaving your feedback. We are very sorry that the item was not a good fit. We are working on improving our size guides to assist in providing the best guidance to our customers. If you are needing assistance with your return or have any questions please reach out to us on the Contact Us form located here https://pinklily.com/pages/contact-us.