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I ordered 2 patches and order confirmation said I ordered 4. I immediately contacted customer service and was told they would "try" to contact warehouse. Received notification my still incorrect order had shipped just hours later!
I go to return the extra packages, and they attempt to thwart the process first. I finally get return info- pay for shipping/ tracking, here we sit 2.5 weeks later with no refund! Customer service apologizes for my delay and assures me that I will receive refund once it's "processed" through returns. DO not do business with this company -shady
Products used:
Detox foot patches
Shannon M.'s review of Nuubu earned 4 Very Helpful votes
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Such a scam, charged me and my account but it is a scam. They said they can't amend the order and...
Dear Shannon,
We hope this response finds you well. In order for us to help you with this matter, we kindly ask that you provide us with the following information:
-Email address used to place the order
-Order number
-Full name
-Tracking number (if you have one)
Once you have this information, please send it to us at support@nuubu.com so that we may expedite your request. We appreciate your prompt response and thank you for your patience and cooperation.
Best regards,
Nuubu Customer Support Team