Seth W.

I used Empire for my whole house, I am now needing a couple extra boxes because I'm doing a kitchen remodel and then insist a sales person needs to come out and do extra measurements and sell me an install! I can't even buy a couple boxes to complete my kitchen under the fridge because I'm just moving some appliances... and customer service forced me to make an appt. I then gave them all the info and now they are telling me they can't schedule an appt more than two weeks out for the estimate. They are holding me hostage because they carry my tile! Completely unethical and unprofessional... NEVER USE EMPIRE, EVER!