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Ordered one cotton dress from Astha & Siddharth at Indianroots. Though I live in Gurgaon, but still they are taking 21 days to deliver, while other sites like lime road are ready to deliver the same dress in 3-4 days. Wish I had ordered from lime road.
On top of thatI am trying to reach indianroots customer care for fast delivery, but phone no is not functional and no response to the mails I have written to them.
Seema S.'s review of IndianRoots earned a Very Helpful vote
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Namaskar Seema,
Greetings from Indianroots!
We sincerely regret for the inconvenience caused to you. We would like to share that, we do not have ready products available. Once you place the order then these products will be procured from our brands. We have also mentioned the shipping time on the product page under shipping info tab for your reference. However, we always try our utmost efforts to procure and ship the products on priority.
Also, we would request you to share the order number to help us prioritize the procurement of your order.
We are redesigning our customer service process to better meet your needs. While we clean up our systems and bring our services back up, in the meanwhile please contact us through email at care@indianroots.com
Regards,
Team Indianroots