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Customer service, when you get to interact with them, is extremely rude and completely worthless consisting solely of copy and paste phrases direct from the FAQ page and nothing more. They lock up accounts and refuse refunds to the account issued by the merchant without any reason, then retaliate like petty children when you complain. THIS IS THE ABSOLUTE EPITOME OF HOW HORRIBLE CUSTOMER SERVICE CAN POSSIBLY BE. AVOID VARO BANK AT ALL COSTS! YOUR MONEY IS BETTER OFF UNDER YOUR MATTRESS!
Tip for consumers:
Don’t
Products used:
Checking, savings and debit card
Bought a monolith 2X amplifier, it burned out the tweeter on several speakers, exchanged it after arguing and fighting a non-existent customer service dept for six weeks, now the new amp has burned out another, refund is being refused… COMPANY IS ABSOLUTE TRASH AVOID AT ALL COSTS!
Tip for consumers:
Customer service is nearly non existent, product quality is atrocious, shop elsewhere
Products used:
Monolith 2X
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