S B.

Your products are great, your website is not. Every time I go to re-order something, I have to go to my account, click on past orders, then click on the order number, then click on the individual item that I ordered before to put it in my shopping cart. I have to go back-and-forth to do this multiple times to re-order, the things that I ordered previously and need.

It would be so much easier if you would just have a "re-order" button next to the items so when I look up a past order, I can just click on it and re-order it.

Also, you send an email stating that it's time to purchase filters again, but from the email there's no way to just click on it and add it to my account… Other places have a much easier re-ordering process.

Thank you for listening