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I had purchased from Novadab prior to the pandemic and was satisfied. This year I purchased a necklace that is for a little girl not a woman. The web site did not mention it was for a child. I have had no response to my emails to their support address. Their phone number rings without any answer. I will never purchase from them again. There is no way to return the merchandise.
Tip for consumers:
Do not purchase from Novadab unless you are sure you intend to keep the merchandise.
Products used:
None - the merchandise I bought was for a child not me yet the web site did not specify a child's necklace
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