Ordered a Fitbit from here as well. Got an order, not addressed to me, but with the tracking number provided from the company. The order received is from Kohl's and has nothing to do with my order. We'll be returning everything and starting over. Doesn't help that the phone number is disconnected, and there's no email response from the company. Also doesn't help that there is little company info on the site. It's very sketchy. Stay away.