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Member since August 2015

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1 Review by Sarah




I bought a dress that was listed in perfect condition. When it arrived the hemline was ripped and the dress itself looked awful. So I requested a return. When I didn't hear from them I wrote them an email asking about my return shipping label. They said it had been emailed. But it hadn't. I had checked and rechecked my inbox and spam folder several times. No return shipping label. So I asked them to resend. No response. So a few days later I asked again. No response. This goes on for over a week and 6 emails later, I still haven't heard back. So at that point I was ticked and had decided to file a complaint with the BBB. I let them know about my intentions and THEN they wrote back immediately. The said they hadn't received any of my emails. Yeah, sure. So then I asked AGAIN for them to send a shipping label. Their response was that they were unclear what I needed. WHAT?!?! After I send 7 emails requesting they send a return shipping label so I can return their ripped and ragged dress they're unclear as to what I need??!! They're obviously just messing with me at this point and I am SO DONE!! So I've determined I probably won't get to return the dress. But I'll do everything in my power to spread the word about these crooks. Stay away at all costs. They're scammers.

Sarah Has Earned 4 Votes

Sarah B.'s review of ThreadFlip earned 4 Very Helpful votes

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