Sarah B.

I bought a dress that was listed in perfect condition. When it arrived the hemline was ripped and the dress itself looked awful. So I requested a return. When I didn't hear from them I wrote them an email asking about my return shipping label. They said it had been emailed. But it hadn't. I had checked and rechecked my inbox and spam folder several times. No return shipping label. So I asked them to resend. No response. So a few days later I asked again. No response. This goes on for over a week and 6 emails later, I still haven't heard back. So at that point I was ticked and had decided to file a complaint with the BBB. I let them know about my intentions and THEN they wrote back immediately. The said they hadn't received any of my emails. Yeah, sure. So then I asked AGAIN for them to send a shipping label. Their response was that they were unclear what I needed. WHAT?!?! After I send 7 emails requesting they send a return shipping label so I can return their ripped and ragged dress they're unclear as to what I need?! They're obviously just messing with me at this point and I am SO DONE! So I've determined I probably won't get to return the dress. But I'll do everything in my power to spread the word about these crooks. Stay away at all costs. They're scammers.