Sandra W.

Our carpet was installed & ripped out twice... that's right, it took 3 tries to get it acceptable. Not great, but good enough. Plus we had two days in between where we were supposed to be on the schedule, but nobody showed up or called. The first installers (5 of them) raced in like tornadoes as soon as we opened the door. It was frightening the way they moved so quickly with our furniture and tore out the Old carpet like their butts were on fire! The job took 5 hours at top speed. They had been told it was a 3 hour job, and were scheduled to do another after ours! Nobody can do their best work at that speed. The seam in the middle of the living room was horrible and began to split days later. There's more, but you get the gist.