I love the personal touch that Sleeplikeabear offers. They ask enough questions to make sure you receive the most appropriate topper/pillow they offer. I received a pillow and my sleeping is no longer painful! I used to wake up with neck pains because my pillows wouldn't support me too well. I would go around buying different pillows in hopes that one of them would work. My first pillow from SLB worked perfectly and has the perfect blend of that firmness I enjoy, yet still comfortably cushiony! I would recommend SLB to all my friends. With or without pains when they sleep!