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Samantha V.

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1 Review by Samantha

Joann Fabrics

  • Joann Fabrics

“No refund or resolution”
11/20/20

Bought a table $192 from Joanns on 10-31-2020. Contacted them 11-4-2020 to cancel order as it hadn't shipped yet. Was told I could refuse shipment and I would get my refund. So as soon as it shipped I contacted FedEx to immediately ship back to sender. They received 11-6-2020. It has been 14 days and numerous emails and all I am getting is the run around. No refund, nothing but my emails will be forwarded. Poor customer service during a pandemic.

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