saloni r.

Once account is closed with blue host, they set it to auto renewal and every year you get surprise deductions of $25 as domain fee or privacy fee. When I'm called them, they all have to say only one thing NO REFUND.
When I said it's illegal and unfair to deduct AFTER A/C is CLOSED, they said they sent 2 'reminder emails' that the amount will be deducted. Since I didn't call on time and I called them AFTER money was deducted, I don't have authority to ask for refunds.
Well, my first and only thing is, AFTER account is CLOSED, why are they deducting money? Why am I supposed to pay anything when account doesn't exist.! It always comes back to same discussion that I didn't respond immediately after receiving reminder emails.

This is 2nd year my money got deducted. Last year when it happened, I had asked them to cancel auto renewals and they had agreed to it. Still I see deductions. So irrespective of any statements, they deny refunds which is clearly unacceptable and unfair. I am going to report this issue. They just looted $50 for NO reason.

Took the membership for coGAT and the pattern & type of questions were totally different infact it was more easier for 2nd grader. We still did work on those papers and finally turned up to a totally different actual test on coGAT. It served no use for us.

We called them asking for a refund since it was merely few days we had used it and it was on 1st day of coGAT test we realized that the test was entirely different so we called to check refund.
They declared that they don't give refunds.
Sad we had to pay so much money for nothing