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Sally C.

Contributor Level

Total Points
87

1 Review by Sally

  • SilkFred

1/6/19

Clothes were poor quality and the refund process is disgustingly poor! They don't respond to emails and I have found it's a common issue with them. I posted items back over two weeks ago and they still haven't refunded me and don't reply to emails. First and last time I ever use this company!

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Silkfred T. – SilkFred Rep

Hi Sally, I am so sorry to read this. I would like to let you know that we have made huge improvements to our service and returns process recently which has had great feedback from our customers. If there is anything else I can help with please do email hello@silkfred.com. Thanks, Tamsin@ SilkFred

Sally Has Earned 7 Votes

Sally C.'s review of SilkFred earned 7 Very Helpful votes

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