I have just submitted the following;
You have not replied to my last mail to you, please explain why you have not done so.
Can I please have a refund? I ask because you restrict members from communicating personal details needed for them to meet or contact each other outside of your site.
You title includes the word "Datinbutand it is not possible to date any of any members, even if genuine, because you prevent the information required to facilitate communications outside of your site.
I do not want to pay money to just chat to someone I can never get to meet or talk to, and certainly not to a fictitious person.
I think that you have misrepresented your functioning.