I hope this email finds you well. I am writing to express my deep concern and disappointment regarding the processing of my application for immigration to Canada.
As you may recall, I submitted my application on [date] along with the required documents and a payment of 5500 AED as the processing fee. However, it has been [duration] since then, and there has been no progress or communication from your end.
I understand that delays are sometimes inevitable, but the lack of transparency and accountability in this matter is extremely frustrating. I have made several attempts to reach out to your office through phone calls and emails, but my concerns have not been addressed.
Considering the circumstances, I kindly request an immediate refund of the 5500 AED that was paid for the application process. This amount represents a significant investment on my part, and without any progress or updates on my application status, I feel it is only fair to be refunded.
I urge you to take this matter seriously and take immediate action to resolve it. As an aspiring immigrant, it is disheartening to experience such a lack of professionalism in your services.
Please confirm receipt of this email and provide me with a timeline for when I can expect a resolution or reimbursement. Your prompt attention in resolving this matter will be greatly appreciated.
Thank you for your understanding and cooperation.