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RT H.

Contributor Level

Total Points
80

1 Review by RT

  • Extreme Tactical Dynamics

9/28/23

Extreme Tactical Dynamics was contacted to purchase 4 LED strobe lights via their web
Site. It took several mailings to get the order squared away and too much effort. Lights
Where not available or in stock, this is understandable. Once the new order and credits
Was generated after selecting what was available and confirmed with them the package
Was received. Problem is 2 out of 4 lights are not correct. Attempts to get a shipping
Label to return items create more work and frustration than I'm willing to move forward
With. They sent the wrong items, send a return slip and send what was ordered. Should
Be a simple process. The form they send out for exchange involves picture uploading,
Time frames, return fees, shipping cost, several signatures of acknowledgments its more work than I'm willing to move forward with. No one answers a phone and mailings will go unanswered. I'll get lights from another vendor and not return to ETD for future needs.

Products used:
Received 4 lights < I'll use two and leave 2 unused. LED lights. Ordering what I need from other source.

Service
Returns

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