R S.

Never was put on a chat ban timer before. My friend suggested submitting a ticket for two users being rude to me then bringing it on to MT. Submitted the ticket, staff felt offended, and revoked my chat/forum access with no timer. I've never had the 1 hr ban ever. But they want to skip right to a very long ban and go against their own rules.
"These rules relate to Forums, Blogs, Maramail, Club Chat, MaraTalk or any other chat feature.
In normal cases anyone breaking the chat rules would first receive a 1 hour chat ban. A second offence would result in a 24 hour chat ban. Third offence earns a 48 hour chat ban. After that, it would normally be 1 week chat ban, 2 week chat ban, 1 month chat ban. After that, if a player has not learned anything from these chat bans their account will be permanently chat banned."