I ordered product from web site for black Friday sale. Package arrived wet and box torn up. My product leaked out. I sent a message and pictures to customer service, they said they will resend product. I've sent multiple emails letting them know I never recieved my package, I went back and forth with customer service for about 2 months. The last time I contacted them they said they are out of the product and I will get a refund. I still have not received my refund. This company took my money and did not deliver!