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Rose P.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since April 2021

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Review Distribution

1 Review by Rose

4/29/21

Sadly it's now almost 2 months and I'm still waiting on my shower screen. Ordered as in stock and available and I'm still being ignored and lied to. Delivery moved more times than I can count. Each time it doesn't come you spend an hour on the phone trying to find out what happened. The people on the phone appear really nice but tell you whatever it takes to get you off the line. They ‘guarantee' ‘promise 100%' etc etc and it never comes true. Manager Mike will make promises to call you back and doesn't, promised to have screen sent straight from manufacturer-next person says that's impossible-more lies. Eventually order part delivered and screen missing. Company refused to send it out immediately stating insurance issues for glass-more lies. Now out of stock again, then in but not for us, then wrong item delivered. No form of goodwill offered due to extra costs. Emails ignored. It's so stressful and upsetting. Avoid and go with reputable company! Will cost you more in every way!

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