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roopam s.

Contributor Level

Total Points
81

1 Review by roopam

  • IndianRoots

11/16/15

I have made a Prepaid order of one blouse on 21 october but till me time its not delivered. I have contacted Customer care but nobody is picking the call as all the agents are busy all the time. I have sent an email on(9-Nov-2015) they replied the same day and said it will be delivered in next 5 days. Now its been 7 days still nothing from them and I have sent an email today again but nobody is responding. If somebody is going to respond so please order no is #*******.

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indianroots h. – IndianRoots Rep

Namaskar Roopam! We are sorry for the delay in procuring your ordered product and inconvenience caused to you. The issue has been shared with the concerned manager for immediate action. Please be assured we will soon update you the exact status with shipping date of your order. We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delay in shipping will not occur in future.

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