Ron R.

Cuszoom is one of the few companies that sells a "dining pool table" and I really liked one of their designs. I called to request a stain and cloth sample in mid-December. They said they are "all out", but would send them out the first week in January. When nothing arrived, I called again during the 2nd week in January. They said they would send it out the next week. It is now mid-February and I am still waiting. If their "customer service" is this bad BEFORE I even order a table, I cannot imagine how bad it is after they have my money. We have since found another company who makes better, albeit more expensive, dining pool tables and have ordered with them (they got a stain sample to me in 3 days). Sorry, Cuszoom, you just lost a $3300 sale because your customer service is awful. I hope you go bankrupt.