Ronnie H.

Service I paid for does not exist. Avoid this company
I booked a shuttle transfer through Ryanair from Almeria Airport to Vera Playa and paid £63.84 for two return. I thought it strange that the document I printed off did not include an E-Ticket, but lots of warnings about correct hotel address. I cut and pasted the address from the hotel website, a very well known hotel. Shortly after I received the first of three emails declaring that I had not included the correct address ( I had, as above) the final one warning me that if I didn't change/provide the address I would lose my booking with no compensation. I emailed them and this morning received an email stating that they cannot provide this service and offering either credit compensation or a refund. So, it wasn't because I had provided the wrong address, they just can't provide the service. It remains to be seen if I receive a refund, I very much doubt that will happen. Why is Ryanair even associated with this rogue company?
18th September and they are still playing delaying games! Booked through a genuine company and that service (Shuttle Direct) was perfect.