I purchased the unlocking service, and after one week, had received no communication from the "company." I inquired as to why the unlock code was delayed, and received an email stating 'We apologize for the delay, we will look into this and get back to ASAP." I do not think they provide any of the money back services they promise, based on my experience and the comments of others on this page who have lost their money. If you have $$$ to throw away, go to Unlockeroo and watch your cash disappear. Otherwise, avoid these thieves.