Ronald M.

Lincare should not be in business! We went through a nightmare trying to get these people to order our cpap supplies. They continued to say that our insurance was at fault and they needed an authorization code. That's bull$#*!... I called BlueCross and they said they pay 100% of the cpap supplies and no code is needed. Then, they sent us two bills for supplies and tried to collect it? I called them back and said our insurance pays 100%... they still sent bills the following month. We have had our machines for 3 months now and have not received any cushions, headgear, hoses or filters... nothing. Please do not do business with this company... THEY HAVE HUNG UP THE PHONE ON MYSELF AND ALSO A REPRESENTATIVE FROM BLUE CROSS/BLUE SHIELD TODAY April 2,2018. I had the corporate office on the other line and he heard the whole situation and when they hung up on the girl from BC/BS. How in the hell can a customer service person do business by hanging up a phone call. We (myself and the girl from BC/BS heard them laughing when they hung up the call. What a bunch of bull$#*!... I will tell everyone about Lincare's not caring policy and how they treat their customers. Today, I have acquired a new company to do business with... I will never ever speak about Lincare again... What a nightmare! You can email me at *******@gmail. Com and I can give more details on this 3 month ordeal. It was worse than having a root canal. A__wholes!