Personnel Concepts is a total scam. They prey on new business owners to purchase their documents when they are free of charge from the Department of Labor. They also send this info to you without consent and attempt to charge you for the items sent. I was recently told by Personnel Concepts that I would be sent to a third party collections agency as a result of items sent to me without my consent. When I offered to send the unopened unauthorized items back, I was advised that I could not. Do NOT by any means necessary use this company. Please do your own research of what is needed for your business that could be obtained free of charge.