Rogecha L.

I call about my hp e printer because I couldn't get it to print, this lady answer the phone told me they were hp immediately took control of my computer got this guy on the phone they both speak broken English told me they found Trojan horse on my computer and all my Microsoft hardware were close and my computer is going to crash, told them I was going to call Microsoft because by this time I knew this were all crap this guy came on the line told me he was from Microsoft, while he was on the line I use my house phone and call hp he immediately hung up. I call them back twice and told them I will be making a complaint to the BBB about them.
The guy told me to do whatever I want to do. Guess they don't care.