Rocky T.

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2 Reviews by Rocky

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I tried to contact a sales person using the phone number provided on your web page. I continued getting a recording that had nothing to do with what I needed. It kept telling me there was no one available at a variety of extensions I tried.

Reason I chose this business:

You had a shirt I wanted.


Ordered two car covers. One for a 2005 Jaguar sedan, the other for a 2001 Ford F-150 crew cab pickup truck. Neither fit. The cover for the jag did not make any accommodation for the hood ornament. This caused it to be a few inches shy of being able to tuck under the front bumper. Thus, it keeps coming loose from the front end. I made it work by attaching a tie to the cover and tying it to the front license plate.
The cover for the pickup is about 3 feet too long and at least two feet too wide. When I contacted the company they advised they had one that would be a better fit. When I asked why they didn't send that one in the first place, they had no answer. Now all I have to do is attempt to re-pack this monster, (no way is that going to happen) go to the Fed Ex office, get a return receipt and mail it back
It's more trouble than it's worth. The cover is large enough so that it covers the truck and hangs to the ground on all sides. As long as it doesn't blow off in a storm, I'll make do.
Beware... Empire doesn't seem to check for sizes until they send the wrong cover and someone complains.

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