Rob M.

Associate was knowledgeable, professional and experienced.

I provided this company two pictures in accordance with their instructions. They advertise how similar the bobblehead will look to the pictures, which is obviously what you expect. I received the order very late and when I opened it I literally thought they sent the wrong bobblehead. I emailed and they said it was correct. I explained nothing in the model was the same as the picture. NOTHING! Their answer was "it is up to the artists interpretation of the picture". DO NOT USE THIS COMPANY! I made every attempt to have them remake the bobblehead or give me a refund. I received nothing! DO NOT EVER USE THIS COMPANY EVER!