I bid on a $50 gift card for Best Buy and won it, but when I received the card it would not work. I was told by Best Buy that the card had not been activated and therefore useless. They told me to return it to the merchant where I purchases the card. I called Skoreit customer service and they told me to ship the card back and they would replace it. Well, it's been a couple of months since then and no new card. Thanks for wasing my time and money Skoreit.