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Robin B.

Wisconsin

Contributor Level

Total Points
80

1 Review by Robin

  • Bona Fide Masks

3/5/22
Verified purchase

It took almost two months for me to receive my order, despite being charged when I placed my order. My order was sent in four separate shipments over the course of several weeks. I contacted the company to cancel my order because of the length of time it was taking them to fulfill it. My request was acknowledged, but never acted upon. I filed a chargeback with my credit card and after they received that notice, they stepped it into high gear and sent the remainder of the order. Very poor service. I would never order from them again.

Tip for consumers:
Be sure to set yourself a reminder to see if you received your order 2-3 months after placing it.

Products used:
Face masks

Service
Value
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