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Rob H.

Contributor Level

Total Points
82

1 Review by Rob

  • FanStory

5/1/22

The site itself is fine. However, my issues with Fanstory are how challenging (or more accurately, impossible) they make cancelling a subscription. I signed up directly with a credit card, not PayPal. While on PayPal, there are ways to individually cancel, there is no such option on credit card. The site does NOT have a mange subscription option or anything of the sortd. Naturally, I sent multiple emails over the months to try and get my money back; they have literally replied to none of them. I first contacted them about cancelling 5 months ago in September, and have frustratingly watched $10USD drain out of my account each month for a site I do not use. Unless you intend to sign up for life, I wouldn't recommend this website.

Tip for consumers:
I cannot speak for signing up through PayPal, but if you sign up via a credit card, you will not be able to cancel.

Service
Value
Shipping
Returns
Quality
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Tom E. – FanStory Rep

It's easy to cancel a subscription. You can either contact us directly - we will do it. Or you can login to PayPal to locate and cancel it.

Rob Has Earned 2 Votes

Rob H.'s review of FanStory earned 2 Very Helpful votes

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