I don't understand what is going on here. I ordered a rechargeable search spot light December 6th 2022. Now on January 8th 2023 I still have not received my order. Tracking does not help I get "we have no new update" I've been treated well by Gear Elevation reps but they don't want to admit that I probably won't get my order being lost for a month.
Tip for consumers: Gear Elevation being more honest and explaining the real time for shipments to arrive. I was told 10 to 15 working days but it's been a month.
Hey Robert! Thanks for leaving a review. We’re very sorry the delivery is taking longer than we promised. We experienced an unusually large number of orders due to peak season, which disrupted our normal delivery schedule. To serve you better and faster, we are expanding our staff. Again, we apologize for any inconvenience we might have caused and we want to assure you that our team is working very hard to get all orders delivered as fast as we can. If you have any questions or concerns, please reach out to us at support@gearelevation.com or call us at 888-353-8373.
Hey Robert! Thanks for leaving a review. We’re very sorry the delivery is taking longer than we promised. We experienced an unusually large number of orders due to peak season, which disrupted our normal delivery schedule. To serve you better and faster, we are expanding our staff. Again, we apologize for any inconvenience we might have caused and we want to assure you that our team is working very hard to get all orders delivered as fast as we can. If you have any questions or concerns, please reach out to us at support@gearelevation.com or call us at 888-353-8373.