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Robert R.

Contributor Level

Total Points
82

1 Review by Robert

  • Vylla

2/10/21

This is exactly why I will do whatever I can to warn all companies, all customers, about your business. You didn't know to put the parcel number on the property tax checks? You put your internal closing number on the checks for what purpose? You keep my funds for a month before even attempting to pay my property taxes allowing penalties to accrue and damaging my credit. You refuse to wait, on hold, as I did this morning, even though it was your company's failures that caused my property taxes to be credited over a month after they are due? Or, did you even call the Clark County Treasurer? All of these failures have been passed to my mortgage company and I will take this opportunity to give reviews when possible. I have cc'd this correspondence to my mortgage broker! Even though my taxes have, finally, been credited it's too little, too late.

Thank you folks, for nothing.

Tip for consumers:
Totally incompetent people at this company. Refuse to allow your mortgage company to use their services.

Products used:
Refinance closing.

Service
Value
Quality

Robert Has Earned 2 Votes

Robert R.'s review of Vylla earned 2 Very Helpful votes

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