I noticed a weird ghosting effect, a circle, as soon as I opened the box. The screen comes with a thin layer of plastic. There was a look, like a bad window tint. Once installed, I noticed the bad tint appearance was coming from the top.
A crack at the top. I Reported it immediately.
They sent over two techs several days later. They agreed it was - transport damage.
Then my salesperson called me the next day. He stated the technicians reported - I dropped the TV.
Damage is on the top. There is two layers. The damage is the inside layer. There is zero damage outside of the screen. No damage to the "outside" screen.
Only weight could have damaged this screen. Extra Weight on sides or top.
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Buyer Beware
Would you be able to email us at customer.support@rcwilley.com with your order number or account number so we can look more into this for you?