First off, the application process and getting approved and moved in was a breeze, which I am thankful for. However, the second that lease was signed, all hell broke loose! The light in the kitchen fell and hit me in the head (also 7 months pregnant at the time). It was still attached by wires so it was left hanging in our kitchen (wires exposed) for 3 weeks because it wasn't high priority. Our kitchen sink backed up and the dishwasher was leaking (just before thanksgiving) and it took 3 weeks to fix that. Our kitchen was unusable during that time. The toilet paper and hand towel holders have all fallen out of the wall because of improper installation. Our AC is currently out, (we live
In Florida where it's 80-90 degrees and 90% humidity this week..) I have a newborn, and they said it'd be 2 weeks because it's not considered high priority. All of this in the 5 months we've lived here. They are nearly impossible to get ahold of (sit on hold forever just to be told "oh well") and don't respond to emails. Just do yourself a favor and DON'T.