I have ordered a Custom Greek Lettered Fraternity jacket on 12/14/09, and paid an EXTRA FEE of $15 for the 3-Day Manafacturing option. When i log onto my GREEKAVE.COM account the status still shows as "Manafacturing" to this day (1/12/10).
Not ONLY have they not sent my order yet, but THEY DO NOT RESPOND TO YOUR EMAILS OR PICK UP THEIR COMPANY PHONE! I have sent THOUSANDS of emails NONSTOP and THEY DO NOT RESPOND and I have called during their business hours and they NEVER PICK UP! A handful of people i know who have ordered from this website also CAN NOT GET A HOLD OF THIS COMPANY!
Their "about us" section in their website states,
"Time is of essence. When you say that you need merchandise by a specified time, all you need to do is call us to ensure we can meet your time line."
And
"Our mission is customer satisfaction!
TIME IS NOT OF THE ESSENCE WITH THIS COMPANY, THEY DO NOT PICK UP THEIR PHONE, AND I AM NOT SATISFIED.
AVOID THIS WEBSITE AT ALL COSTS!