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Code number one - didn't work. Code number two - didn't work. Code number three - at last, a code that actually unlocked the phone! This too me more than a week and ten emails. The third code eventually unlocked my phone but it really shouldn't take this long for a simple unlock code.
I suggest you look elsewhere if you want a reliable service in a hurry. Customer service was good, but they obviously need to provide a reliable service first time around.
I have used online service for unlocking in the past and they have always worked the first time.
Rita F.'s review of The Unlock Team earned a Very Helpful vote
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Dear Rita,
We apologize for the delay in supplying your code and the incorrect pins that were initially issued. Unfortunately the process is not always exact and we do occasionally need to consult more than one database before finding the correct code.
We apologize again for the delay.
Kind Regards,
Rebecca.