Richard T.

Ordered goods valued at around £200. Deducted money from my credit card instantly. Waited a week and then tried to contact them via telephone - endless hold music and never got to speak to anyone, despite calling at least half a dozen times. Also failed to respond to emails.

Eventually Elecosave did email me back citing problems with their systems meaning that they hd been unable to process orders and that their telephone system had been faulty!

Asked me if I wanted my money back or whether I wanted to proceed with my order with a promise of a £5 off the purchase price and a refund of delivery charges; I opted for a full refund (still waiting).

I personally thing thinkl that this is a tin-pot one man band who takes your money and tries to then source the goods. If they can't fulfil the order they mess you about until the statutory Distance Selling period is up (30 days) and then use the prescribed statutory refund period (another 30 days) to eventually refund your money (hopefully).

Personally I wouldn't touch 'em with a barge pole after my experience. Save yourself the grief by going to a reputable company and don't be seduced by the idea of finding the cheapest price. Remember, "there's no such thing as a free lunch" and "you get what you pay for".