I gave two stars based on past experience, otherwise it would be one star. When I placed this shirt in the cart I was given the HDMW20-0420, or whatever it was, code for 20% off. But when I completed the purchase, the price no longer reflected the discount. That small difference in price made the difference in wishing to purchase the shirt. If there is no discount, please cancel the order.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by discount.
Upon checking, it seems that HDMW20-0420 is not recognized as a code name. Could you please send us the correct code name so that we can check for it? If possible, please forward us the message which sent you this code.
Please note the coupon code needs to be 100% correct to function.
How to apply coupon code:
Ordering Steps: Login to our website - choose size - choose color - Add to cart - View cart - add code if eligible - Checkout - change shipping address - choose shipping method - CHOOSE PAYMENT METHOD - CHECKOUT - complete the payment
Please understand that final sale products are not eligible for coupon discount.
Regarding this issue, our representative have sent an email to you, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need any assistance, please feel free to contact us by chat for quick response or by email at service@hardaddy.com. By email we will reply to you within 24 hours.
Best regard,
Louisa
HARDADDY