Buyer beware, will not stand behind their products. We bought 6 teardrop banners ($1,800+). Assembled 1 and put it out on a Friday afternoon. Monday morning one of the poles broke at the metal joint - clearly defective. Contacted their assistance team and was told there was no warranty on the hardware. Only if it was damaged in shipping. Clearly a defective product with no support. Very disappointed because their actual printing is good and we have used them a lot.