Ria K.

We boarded one hour late without any explanation and we missed the connecting flight in Istanbul. We would have made it if we were accommodated by the Malaga flight crew but we were not allowed to move into business class before the landing just to be able to leave the plane first. We knew we were going to miss the flight but the flight attendants were trying to sell us the cart driving service instead of assisting us. We were given a hotel room but we were made to pay for visas although we had no desire of staying in Istanbul. We had no responsibility for missing the flight but we still had to pay for visas. The worst experience ever - this is my fifth time missing a flight with TA for the same reasons. I believe they do it on the purpose! Do not use TA if you have less than 3 hours in transfer - they will make sure you don't make it and then they will make sure to charge you for visas and everything else! I am definitely never choosing them again!