Rhonda J.

I am an artist printing my art on AOW products. I put my 3rd order in a few weeks ago (Sept 2019). My largest yet at $600. I had some questions in regard to the order and sent an email to customer service. Over the ENTIRE next day I exchanged emails with someone who didn't quite understand, or did not want to understand my questions. I asked several times for the person to call me. I also called and left a message at their listed number (as no one answered). I have never received a call back and it is now days away from October. I am not sure if they are still printing my order. They have charged my cc but I have not had any other interaction. I went as far as to send a letter to HQ and have not heard back from them either. I will not be ordering again from a company who can take my money but is not willing to speak to me on the phone when I have concerns about an order. When you take someones money you work for them and need to act like their business matters. To put it mildly your customer service sucks and no matter how nicely made your products might be, I will not be buying from your company again.