Bought a gift card 6-7 weeks ago. Order confirmation received but never any shipping notification. Several emails sent, phone calls, Facebook messages sent. I'd get a reply and then another week would pass before I'd get another reply. Literally begged for my money back. Ended up going to my credit card company and got my money from them instead. Brutal. Stay away, never had an experience as awful as this. They claim they just missed my order, never made it to the warehouse. If that's the case, once they realized, you'd think they'd refund immediately and be profusely sorry. But no. Still waiting.