Rex P.

I ordered groceries from Kroger for delivery. The two people brought the order on time but when I checked there wasn't anything I receipt. When I checked the app they had put 70$ worth of groceries on my bill and took them with them. After calling Kroger and getting that part straightened out I went out to our front yard and the delivery persons had backed over my lamppost in the yard and not said a thing. It took me 15 calls and about as many emails to get them to agree to pay for the damage. When you try to contact the customer service you just get some call center and they tell you there's no direct contact between them and the main office. I had to get Kroger to contact them. Five weeks later and still waiting. NEVER USE INSTACART.